Privacy Policy

Account Data: When you register, we collect your name, email address, phone number, and physical address.

Transaction Data: Details about payments to and from you, and other details of products you have purchased or sold.

Usage Data: Information about how you use our platform, including search queries, page views, and interactions.

Device Data: Technical information including your IP address, browser type, and operating system.

To provide and maintain the MUKAABAT platform, including facilitating transactions and managing your account.

To communicate with you regarding your orders, updates, security alerts, and support messages.

To personalize your shopping experience and recommend products that may interest you.

To detect, prevent, and address fraud, security breaches, or technical issues.

With Sellers: To fulfill your orders, we must share your shipping address and contact information with the respective seller.

With Service Providers: We share data with third-party logistics (shipping companies) and payment processors (e.g., FIB, ZainCash) exclusively to facilitate your transactions.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities in Iraq.

We do not sell your personal data to third parties for their own marketing purposes.

We use cookies and similar tracking technologies to track activity on our platform and hold certain information.

Cookies are essential for maintaining your session, remembering your cart, and keeping you logged in.

You can instruct your browser to refuse all cookies, but doing so may limit your ability to use certain features of the platform.

The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, including encryption and secure server hosting.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

You have the right to access, update, or delete the personal information we hold about you.

You can manage your account data directly from the Profile Settings page on the platform.

If you wish to completely delete your account and all associated data, please contact our support team.

We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations.

We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.